Article 1 (Purpose)

• The purpose of these Terms of Use is to stipulate the rights, obligations, responsibilities, and other necessary matters of SK Rent-a-Car Co., Ltd. (hereinafter the “Company”) and the Member in using the Service provided by the Company.

Article 2 (Definitions)

• ① Definitions of the terms used in these Terms of Use are as follows:
  • "Company" refers to a business entity that operates: online sites established by the Company to provide the Service specified in Article 12 to the Member; car rental branches operated by the Company; and, all other business activities the Company may engage in the future.
  • “Web Service” refers to Internet sites, mobile web, applications, etc., operated by the Company to provide the Service to users. The Web Service currently in operation includes the following:
    • www.skcarrental.com
    • homepage.skcarrental.com and ‘SK Rent-a-Car’ app
    • www.billycar.co.kr and ‘Billy Car’ app
    • smartcare.skcarrental.com and ‘Smart Care’ app
    • EV Link app
  • "Member" refers to an individual or individuals agreeing to these Terms of Use, gaining their membership according to the procedures set by the Company, and continuously receiving information from the Company while remaining eligible to use the Service provided by the Company.
  • “Non-member” refers to an individual or individuals using the Service provided by the Company without a membership. The Non-member is not subject to membership benefits, the same treatment as the Member, and marketing or events operated by the Company. (However, if a transaction is made between the Company and the Non-member, transaction records and personal information are preserved for five years in accordance with the Act on the Consumer Protection in Electronic Commerce.)
  • "Service" refers to the Service connected to the Web Service that users can use according to the service agreement between the Company and users.
  • “Previous ID (Unique Number)” refers to the alphanumeric combination selected by the Member and approved by the Company for the purpose of Member identification and service use. Only one ID can be issued and used for one connection information (CI) and duplication information (DI) (The Integrated ID policy applies when the Member who followed the Previous ID policy switches to an Integrated ID.)
  • "Integrated ID" refers to the ID operation method prepared by the Company, allowing Member authentication, Member information changes, membership registration, and withdrawal to be managed by one ID and Password for individual services (including the Service) provided by the Company.
  • "Password" refers to a combination of letters, numbers, and special characters set by the Member to protect their information.
  • "Device" refers to a device attached to a car, collecting various information to provide the Service.
  • "Affiliate" refers to a company or companies providing the Service to the Member under a partnership agreement with the Company.
• The definitions of terms used in these Terms of Use shall be as set forth in the relevant laws and regulations and service-specific guides, except as provided in Paragraph ①.

Article 3 (Amendment and Notice of the Terms of Use)

• ① The Terms of Use may be amended in accordance with relevant laws, including the Act on the Regulation of Terms and Conditions. Should the Company intend to amend the Terms of Use, it shall notify the Member of the fact that the Terms of Use are to be amended and revisions made by specifying the effective date and reasons for the amendment. From the date when the amended Terms of Use are to be applied (hereinafter “the Effective Date”), the notification shall be made thirty (30) days in advance if the amendment is unfavorable to the Member and seven (7) days in advance if the amendment is favorable to the Member, through one or more of the following methods:
  • E-mail notification;
  • Mobile phone message notification;
  • Written notification;
  • Posting via Web Services; or,
  • Posting at the Company’s business locations, such as offline branches.
• ② If the Company announces or notifies the amended Terms of Use according to the preceding paragraph and clearly announces or notifies the Member that they will be deemed to have expressed their intention if they do not express their intention within thirty (30) days of announcement or notification, and yet the Member who agreed to the Terms of Use before the amendment continues to use the Service after the Effective Date of the amended Terms of Use without explicitly expressing their refusal, the Member shall be deemed to have agreed to the amended Terms of Use.
• ③ If the Company notifies the Member of the fact the Terms of Use are to be amended and revisions made by email, text message, or written notification, the Company shall notify the Member at the email address or postal address which is most recently provided by the Member to the Company. The Company shall not be held responsible for any damage caused by the Member’s failure to update their information.
• ④ The Terms of Use amended according to the regulations (hereinafter the “Amended Terms”) shall, in principle, be effective into the future from the Effective Date.
• ⑤ The Member with any objections to the amendment of these Terms of Use may terminate the service contract and withdraw their membership. The Member using separate paid services shall be subject to the refund policy specified in the relevant paid service terms and conditions.
• ⑥ This regulation’s notification method and effectiveness shall also apply to individual or overall notifications specified in each provision of these Terms of Use.

Article 4 (Interpretation of the Terms of Use)

• ① The Company may establish separate terms of use or policies for individual services. In case of conflicts with these Terms of Use, the separate terms of use for individual Services shall take precedence.
• ② For matters in these Terms of Use contrary to individual/specific purchase contracts concluded upon the Member’s purchase request, the relevant purchase contract shall take precedence over these Terms of Use.
• ③ For matters in these Terms of Use contrary to long-term car rental contract terms and conditions, the long-term car rental contract terms and conditions shall take precedence over these Terms of Use.
• ④ Matters not specified in these Terms of Use shall be governed by relevant laws, including the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-door Sales, and the Act on the Consumer Protection in Electronic Commerce, as well as the detailed service use guidelines set by the Company.

Article 5 (Provision of Integrated ID)

• The Company provides an Integrated ID that allows the Member to unify their IDs and passwords to comfortably use the Service and sites provided by the Company. The Previous Member of individual sites and apps can go through the integrated membership conversion process to create an Integrated ID and use the whole Service under these Terms of Use. The Member must use the Integrated ID when registering for a new account from the time these Terms of Use apply.

Article 6 (Membership Registration)

• ① Individuals who wish to become the Member shall apply for membership through the membership registration process set by the Company, agreeing to these Terms of Use and separately expressing consent to the Agreement on the Collection and Use of Personal Information and Consignment of Personal Information.
• ② The Company shall register users who apply for membership according to Paragraph ① as the Member unless they fall under any of the following:
  • If the applicant has previously lost membership pursuant to Article 7, Paragraph ② (except in cases where membership re-registration was approved by the Company after the loss of membership status);
  • If the registration details contain false, missing, or incorrect information;
  • If the applicant is under 14 years old;
  • If someone else’s information is used; or,
  • Other cases where registering the Member is deemed hindering the Company's smooth operation or significantly challenging technology.
• ③ If the Company reserves or does not approve the membership application pursuant to Paragraph ②, the Company shall notify the applicant accordingly. However, exceptions shall apply if it is impossible to notify the applicant.
• ④ The membership registration contract shall be constituted when the Company approves it.

Article 7 (Membership Withdrawal and Disqualification)

• ① The Member may request to withdraw from membership at any time in writing, email, phone, or other methods determined by the Company, and the Company shall promptly process the withdrawal upon the Member’s request.
• ② The Company may disqualify the Member if the Member falls under any of the following:
  • If false information was provided during the membership registration process;
  • If the Member fails to fulfill liabilities or responsibilities related to the payment for goods/services purchased using the Company or the use of other services by the due date;
  • If the Member threatens the order of electronic transactions by interfering with the use of the Service by others or stealing their information; or,
  • If it is deemed inappropriate to maintain membership status as the Member violates the Terms of Use or relevant laws or engages in actions contrary to public order and morality.
• ③ In case of the Member’s death, the membership shall be lost on the date of death.

Article 8 (Notification to Member)

• ① When the Company notifies the Member, the Company may use one or more of the methods specified in Article 3, Paragraph ① to make the notification of relevant matters.
• ② In case of notification to an unspecified number of Members, the Company may post the notification on the Web Service for more than one week to substitute for individual notification.

Article 9 (Relationship Between Members)

• ① In case there is a Driver other than the Member who has entered into a contract with the Company (hereinafter the “Contractor”) for the car provided by the Company to the Member through the Service pursuant to Article 12, the Driver acknowledges that they are dependent on the status of the Contractor regarding the termination of the contract, compensation for damages, restrictions on the use of the Service, and other matters related to the contract and the Service stipulated in these Terms of Use (for example, if the service contract is terminated for the Contractor, the same effect occurs for the Driver).
• ② The Contractor may temporarily or permanently revoke the qualification of the Driver at any time, and the Driver may not share the subscribed car against the Contractor’s explicit intention.

Article 10 (Obligations of the Company)

• ① The Company shall make every effort to refrain from engaging in any actions prohibited by relevant laws and regulations or contrary to public morals and shall strive to provide the Service continuously and stably. However, in the event of natural disasters, emergencies, or other unavoidable circumstances, or if the provision of the Service is challenging due to the Company’s circumstances, the Company may temporarily suspend or discontinue the Service(s).
• ② The Company shall have a security system in place to protect personal information (including credit information) so that the Member can use the Service safely. The Company shall disclose and comply with its privacy policy.
• ③ The Company shall address opinions or complaints raised by the Member in relation to the use of the Service when deemed legitimate. For opinions or complaints raised by the Member, the Company shall communicate the process and results through one or more methods, such as bulletin board, email, electronic message, SMS, MMS, or messenger.

Article 11 (Obligations of the Member)

• ① The Member must not engage in any of the following acts:
  • Falsifying information, such as stealing other people’s information, when applying for or making changes related to Service use;
  • Unauthorized modification, deletion, or damage to various information posted on the Web Service;
  • Transmitting or posting information other than the information permitted by the Company (e.g., computer programs and advertisements);
  • Infringing on copyrights or other intellectual property rights of the Company or third parties;
  • Damaging the reputation of the Company or other third parties or interfering with their business operation;
  • Using the Service for profit without the Company’s prior consent;
  • Publicizing or posting obscene or violent messages, images, audio, or other information contrary to public order and morality on the Company’s Web Service; or,
  • Engaging in other illegal or unfair acts.
• ② The Member must comply with relevant laws and regulations, the provisions of these Terms of Use, the User Guide, the terms and conditions for each Service, precautions announced in relation to the Service, and Company notifications. The Member must not engage in any acts that interfere with the Company’s business.

Article 12 (Provision of Service)

• ① The Service provided by the Company to the Member includes the following:

• Provision of Service

  Category	Service Description	Service Provider
  Car Rental	Long-term, semi-long-term, short-term rental, and corporate car management services.	SK Rent-a-Car Co., Ltd.
  car Management	Confirmation and modification of essential contract information, insurance conditions, and payment information.	SK Rent-a-Car Co., Ltd.
  Driving Information	Information service on critical car information obtained through the Device installed in the car and information obtained through driving (mileage, abrupt acceleration/deceleration, fuel efficiency, safe driving score, etc.).	SK Rent-a-Car Co., Ltd.
  Accident Management	Receiving accident reports in case of car breakdown or accident.	SK Rent-a-Car Co., Ltd.
  	Inquiry on the status and history of accidents.	SK Rent-a-Car Co., Ltd.
  	Emergency roadside assistance service in case of car breakdown or accident upon customer request.	SK Networks Co., Ltd.
  Maintenance	Checking car maintenance history at SK Rent-a-Car’s partner maintenance centers and using the Device installed in the car to view car mileage to notify when to perform car maintenance. Scheduling, changing, and canceling maintenance appointments and providing guidance on affiliated maintenance centers.	SK Rent-a-Car Co., Ltd.
  Benefits	Providing information on benefits from SK Rent-a-Car or affiliated companies (e.g., coupons).	SK Rent-a-Car Co., Ltd.
  Smart Care	Providing information via the Web Service for SK Rent-a-Car’s long-term/semi-long-term customers (including drivers) who have subscribed to Smart Car. The information provided includes contract management, car management, driving information, accident management, maintenance, and benefits.	SK Rent-a-Car Co., Ltd.
  EV Link	EV charging service, charging status visualization through a charging monitor device, communication service such as social network connection, and all other services provided to the Member through the Company’s additional arrangements or partnership agreements with other companies.	SK Rent-a-Car Co., Ltd.

• ※ Only part of the Service may be provided depending on the Member’s subscription product, membership level, and whether the Device is installed in the car rented by the Company to the Member.
  ※ If the Device is installed in the car rented by the Company, and the Member does not return the car to the Company despite the obligation to return it after contract termination (contract expiration, early termination, etc.), the car location can be inquired for car retrieval.
• ② The Company may develop and provide other services besides the Service specified in Paragraph ①.
• ③ If the Company intends to provide the Service to the Member using their personal information, car information, and location information, the Company shall have this specified in the Terms of Use in advance and obtain consent of the Member in accordance with relevant laws before providing such information to its Affiliates. The Company shall not use the provided personal information, car information, and location information provided by the Member for purposes other than providing the Service without the Member's consent.
• ④ If services provided through Affiliates cause damage to the Member due to the actions of the Affiliate, the Affiliate shall compensate for the actual damages incurred based on objective evidence and data in accordance with consumer protection regulations.
• ⑤ The Service provided by the Company includes free services and paid services. The Member can use paid services by agreeing to the terms of use for paid services provided by the Company or Affiliates and paying the relevant fee to the Company.

Article 13 (Changes to and Suspension of Services)

• The Company may change all or part of the Service specified in Article 12 due to unavoidable business reasons, such as conversion of business items, integration between companies, or technical necessity. In this case, the change(s) and effective date of the changed service shall be specified and announced thirty (30) days before the effective date where the current service content is posted. However, if it is impossible to announce the change(s) with specific details, the Company shall announce the purpose of the change(s) and reasons for the impossibility of notification thirty (30) days in advance where the current service is posted.
• ② The Company may suspend all or part of the Service specified in Article 12 if any of the following reasons occurs:
  • When natural disasters, wars, riots, fires, labor disputes such as strikes, control by government agencies, or other reasons beyond the Company’s reasonable control occur or are likely to occur;
  • When telecommunication services are not provided by a common telecommunications business operator;
  • When maintenance, replacement, or malfunction of information and communication facilities, including the Company systems, occurs, or communication is interrupted;
  • When the services provided through a third party are changed or suspended due to the circumstances of the affiliated business operator;
  • When services are provided free of charge by the Company; or,
  • Other reasons occur significantly hindering the Company’s smooth operation.
• ③ The Company shall not be liable for any damages incurred by the Member or the user in the event the content of services is changed or discontinued due to reasons in Paragraphs ① or ②, unless such change or discontinuation is intentional or due to gross negligence.

Article 14 (Purchase Request)

• The Member shall make purchase requests for goods or services through the following procedures, and the Company may change these procedures depending on the nature of the goods or services. In this case, the Company shall notify the Member of the changed procedures before they make a purchase request.
  • Input of buyer information (name, email, phone number, postal address, etc.);
  • Selection of goods or services;
  • Confirmation of service details related to limited subscription change or withdrawal, or the cost burden of delivery or installation fees;
  • Selection of payment method;
  • Purchase request of services and confirmation thereof; or,
  • Other procedures separately decided on by the Company.

Article 15 (Establishment of Contract)

• ① The Company may not approve a purchase request under Article 14 if any of the following applies:
  • If there is false, omitted, or erroneous in the request;
  • If a minor purchases goods or services prohibited by the Youth Protection Act, such as tobacco and alcohol; or,
  • If approving the purchase request is determined to be significantly detrimental to the Company’s technical aspects or smooth operation.
• ② The contract shall be deemed established when the Company approves.

Article 16 (Means of Payment)

• ① The payment method for the goods or services purchased shall be any of the following methods available to the Company at the time of payment. However, if each Service’s product terms and conditions separately specify the payment method, each Service’s product terms and conditions shall apply.
  • Payment upon receipt;
  • Various card payments, including credit cards, debit cards, and prepaid cards;
  • Various account transfers, such as Internet banking, phone banking, or online bank transfer; or,
  • Other methods recognized by the Company.
• ② Notwithstanding the above Paragraph ①, credit card payment shall be prioritized for rental fees in the case of short-term car rental services. When the payment is made in cash, the Company may request a separate guarantee and request consent for financial credit information inquiry. If the Member does not agree or the credit status is deemed inappropriate, the rental may be unavailable.

Article 17 (Receipt Confirmation Notice and Changes/Cancellation of Purchase Request)

• ① Upon a purchase request made by the Member, the Company shall notify the Member of the means of delivery, the responsible payer for the delivery cost, and the delivery period for the purchased goods and send a receipt confirmation notice to the Member.
• ② Upon receiving the receipt confirmation notice, the Member may immediately request to change or cancel the purchase request in case of any discrepancy in the expression of intention. If the Company receives such a request from the Member before the establishment of the contract, it must process the request without delay.
• ③ If the Member made a purchase request for goods or services that the Company cannot provide due to reasons such as out-of-stock or other unavoidable circumstances, the Company shall immediately notify the Member of the reason. The existing contract shall be deemed canceled at the time of such notification.

Article 18 (Withdrawal of Contract)

• ① The Member who has entered into a contract for the purchase of goods or services may withdraw the contract within seven (7) days after receiving the receipt confirmation notice. However, long-term car rentals shall be subject to the provisions of the relevant contract.
• ② The Member who has received goods or services cannot return or exchange them if any of the following applies:
  • If goods or services are lost or damaged due to reasons attributable to the Member (however, the contract can be withdrawn when the packaging is damaged to check the content of the goods or services);
  • If the value of the goods or services has significantly decreased by the Member’s use or partial consumption;
  • If the value of goods or services has reduced substantially over time to the extent that reselling is difficult; or,
  • If the goods or services have the same performance and can be replicated, and the packaging of the original goods or service is damaged.
  • Notwithstanding Paragraph ②, long-term car rental contracts shall be subject to the provisions of the relevant contract because contract withdrawal may cause irreparable damage to the Company and threaten the safety of the transaction as the contract involves renting cars that are individually ordered based on the consumer’s order.

Article 19 (Effect of Withdrawal of Contract)

• ① If the Company receives the returned goods or services from the Member or user, it shall refund the already paid price of the goods and services within five (5) business days.
• ② When refunding the above payment, if the Member has paid for the goods or services using a credit card or electronic money, the Company shall promptly request the business operator that provided the payment method to suspend or cancel the charge for the goods or services.
• ③ The Member shall bear the cost of returning the received goods or services in withdrawing a contract. However, if the withdrawal is due to discrepancies in the content of the goods or services from the content of the display or advertisement or non-compliance with the contract, the Company shall bear the cost of returning the goods or services.
• ④ Notwithstanding Paragraphs ① through ③, long-term car rental contracts shall be subject to the provisions of the relevant contract.

Article 20 (Refund, Return, and Exchange)

• ① If the Company cannot deliver the goods or provide the services due to reasons, such as out-of-stock, it shall promptly notify the Member of the reasons and take steps to cancel the contract and make a refund within three (3) days from the date of notification.
• ② The Member can request a refund, return, or exchange within twenty (20) days from the date of the delivery of the goods or provision of the services in any of the following cases:
  • If the delivered goods or services are different from the order or the information provided by the Company;
  • If the delivered goods or products are broken, damaged, or contaminated;
  • If the delivery of the goods or the provision of the services is later than the delivery time indicated in the advertisement; or,
  • If the Member’s contract is concluded without indicating the matters that must be indicated in the advertisement under the relevant laws.
• ③ In case the Member cancels the products or services according to the provisions of Paragraph ②, the Member must return the goods or services already received.
• ④ Notwithstanding Paragraphs ① through ③, long-term car rental contracts shall be subject to the provisions of the relevant contract.

Article 21 (Personal Information Protection)

• ① The Company collects and uses personal information within the purpose agreed upon by the Member for facilitated provision of the Service. Only the minimum information necessary for Member management is collected, with other additional information as optional for optimal and customer-oriented marketing.
• ② The Member shall promptly notify the Company of any changes to the registration information provided to the Company, and the Company shall not be responsible for any damage incurred in violation of this obligation.
• ③ Personal information and items collected by the Company may be changed due to changes in the Service or the Company’s circumstances. In this case, the Company shall notify the Member of the changes and obtain consent in the manner specified in Article 3, Paragraph ①, and separate procedures for changing the Terms of Use shall be omitted.
• ④ The Company discloses its privacy policy for processing (handling) the Member’s personal information and operates policies for the protection and management of personal information accordingly.
• ⑤ The Member can check the details related to their personal information processing through the privacy policy for processing (handling) personal information displayed on the first page of the official website.

Article 22 (Member’s Responsibilities and Obligations for their ID and Password)

• ① The responsibility for managing the ID and Password of the Member lies with the Member, who must not allow a third party to use their ID and Password.
• ② If the Member becomes aware that their ID and Password have been stolen or are being used by a third party, they must immediately notify the Company and follow the instructions provided by the Company, if any.
• ③ The Company shall not be responsible for any disadvantages of the Member caused by the Member’s negligence of the precautions in each Paragraph of this Article.

Article 23 (Responsibilities of Connected Companies and the Company)

• Other connected companies (referring to companies operating sites, applications, etc., connected to the Company’s service screens and links) are operated independently from integrated sites and applications operated by the Company. The Company shall not be responsible for any transactions between the Member and connected companies, including trade of goods and services.

Article 24 (Ownership of Copyright and Restriction of Use)

• ① The copyright and other intellectual property rights of works created by the Company shall belong to the Company.
• ② Regarding the information obtained from using the Service, the Member must not reproduce, transmit, publish, distribute, broadcast, or use for profit in any other way or allow third parties to use it without prior approval of the Company.

Article 25 (Providing Information and Advertising)

• ① The Company may provide various information deemed necessary for the Member during the use of the Service by means of announcements, emails, electronic messages, SMS, MMS, messengers, etc. However, the Member may refuse to receive emails at any time, excluding transaction-related information and responses to customer inquiries required by relevant laws and regulations.
• ② If the information in Paragraph ① is to be transmitted via phone or facsimile, the Member’s prior consent shall be obtained before sending it. However, this does not apply to transaction-related information and responses to customer inquiries.
• ③ The Company may place advertisements on the service screen, emails, or the Device installed in service cars in relation to the operation of the Service. The Member who receives an email containing an advertisement may notify the Company of their refusal to receive them.
• ④ Service users (including the Member and Non-member) shall not take actions such as changing, modifying, or restricting posts or other information related to the Service provided by the Company.

Article 26 (Deletion of Public Posts)

• The Company may delete the Member’s public post without prior notice and restrict, suspend, or revoke the membership status of the Member if such post falls under any of the following:
  • In case of slandering or damaging the honor of the Company, other Member, or third parties through defamation;
  • In case of constituting the dissemination of information, sentences, images, etc., that violate public order and morality;
  • In case of being deemed to be related to a criminal activity;
  • In case of infringing on the copyrights of the Company or third parties, or other rights;
  • In case of unnecessary or unauthorized advertising or promotional material;
  • In case of violating the purpose of posting, such as repeatedly posting the same content; or,
  • In case of being judged to violate other relevant laws and Company guidelines.

Article 27 (Termination and Cancellation of Contract)

• ① When these Terms of Use are canceled by the Member, all data of the Member shall be destroyed immediately upon termination, except in cases where the Company retains Member information in accordance with relevant law and privacy policy.
• ② If the Member cancels the contract under these Terms of Use, the use of the Service shall be restricted and suspended.

Article 28 (Restriction on Use)

• ① The Company may restrict the Member’s use of the Service in stages by warning, temporary suspension, and permanent suspension if the Member violates the obligations of these Terms of Use or interferes with the regular operation of the Service.
• ② Notwithstanding the preceding paragraph, the Company may immediately apply permanent suspension if the Member has violated relevant laws, such as stealing identity and payment in violation of the Resident Registration Act, providing unlawful programs and obstructing operation in breach of the Copyright Act, and illegal communication and hacking, distributing malicious programs, and exceeding access authority in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection. When the Member is permanently suspended pursuant to this paragraph, all points and other benefits obtained through the Service shall be forfeited, and the Company shall not provide separate compensation.
• ③ The Company shall determine the conditions and details of restrictions within the scope of the Restriction on Use in this Article as determined by the use restriction policy and operating policies of individual Services.
• ④ In the event of restricting the use of the Service or terminating the contract under this Article, the Company shall notify the Member in accordance with Article 8 (Notification to Member).
• ⑤ The Member may make an objection to the restriction of use according to this Article through the procedure set by the Company. If the objection is deemed valid by the Company, the Company shall immediately resume the use of the Service.

Article 29 (Conflict Resolution)

• ① The Company establishes and operates the SK Rent-a-Car Customer Center to reflect the legitimate opinions or complaints raised by the Member and compensate for the damages.
• ② The Company shall prioritize processing complaints and opinions submitted by the Member. However, if it is difficult to process them promptly, the Company shall immediately notify the Member of the reasons and processing schedule.

Article 30 (Dormant Member)

• ① If the Member does not use the Service for one year, they will be converted to dormant status.
• ② The Member will be notified thirty (30) days before the conversion to dormant status through effective means, such as email.
• ③ If the Member logs in and uses the Service within the scheduled dormant conversion date, they will not be converted to a dormant state.
• ④ When the Member is converted to a dormant state, their personal information is immediately destroyed. However, if personal information is required to be retained by relevant laws and regulations, it is stored separately (logically or physically). The use of the Service may be restricted for dormant Members.
• ⑤ Separately stored personal information is only used for reactivating dormant accounts or for reasons stipulated by law.
• ⑥ Dormant accounts (the Member) cannot be arbitrarily withdrawn by the administrator, except when a request is made in accordance with regulations or guidelines by privacy-related laws and agencies.
• ⑦ The dormant status can be lifted according to the procedure set by the Company.

Article 31 (Compensation for Damages)

• ① The Company shall not be liable for any damages incurred by the Member in connection with the Service provided, except in cases where such damages have a proximate causal relation to the Company’s intentional or negligent acts.
• ② If the Company receives various objections, including claims or lawsuits for damages, from a third party other than the Member due to illegal acts or violations of these Terms of Use while using the Service, the Member shall indemnify the Company at their own expense. If the Company is not exempted, the Member must compensate for all damages thereby incurred by the Company.

Article 32 (Disclaimer)

• ① The Company shall be exempted from liability for providing the Service if it is unable to provide the Services due to natural disasters or equivalent force majeure (e.g., when telecommunication services are not by a common telecommunications business operator).
• ② The Company shall not be liable for any service disruptions caused by reasons attributable to the Member.
• ③ The Company shall not be responsible for the reliability and accuracy of the information, data, and facts posted by the Member in relation to the Service.
• ④ The Company shall not be liable for the use of the Service provided free of charge unless there are specific provisions under relevant laws and regulations.
• ⑤ The Company has no obligation to intervene in disputes between Members or between the Member and a third party arising from the Service and shall not be liable for any damages resulting therefrom.

Article 33 (Governing Law and Jurisdiction by Agreement)

• ① The interpretation of these Terms of Use shall be governed by the laws of the Republic of Korea and commercial practices.
• ② All disputes related to the Service and these Terms of Use shall be resolved by litigation. The court of jurisdiction shall be determined by the address of the Member at the time of filing the lawsuit, and if the Member’s address is unclear, the competent court under the Civil Procedure Act.

[Addendum] :

• These Terms of Use shall take effect from September 18, 2023.